Enabling more effective IP communications and more efficient IT operations and support
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Dealing with the Challenges of IP Telephony A4 Format Letter Format |
Psytechnics delivers IP voice, video and Telepresence performance management solutions, independently from the underlying vendor or technology used. This technology and vendor independence enables us to add value across all vendor solutions for Service Providers and Enterprise IT organisations who are trying to offer single or multi-vendor unified communications solutions.
Psytechnics Experience Manager complements existing vendor supplied management tools providing the detailed call quality visibility, diagnostics and reporting necessary to ensure consistently reliable service delivery. Deployed managing more than 1 million business IP telephony users, Psytechnics solution enables IT to far more effectively and efficiently manage the user experience. The following pages detail our current levels of integration and value add to the vendor specific solutions, in most cases, however Experience Manager is used to manage service levels across multi-vendor voice or video implementations.
Vendor Specific Solutions
CAHP
IBM
Microsoft
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Overview Managed Service Provider Hosted VoIP Service Provider Cloud Services Provider Enterprise Call Center Financial Services Government Healthcare |
Overview VoIP IP Video Telepresence Mobile VoIP SIP Trunk IT Cost Control SLA Management |
CA HP IBM Microsoft |
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