Psytechnics, the leader in IP Voice and Video Performance Management

Psytechnics is a recognised leader in IP voice and video performance management and call quality assessment. Our unique ability to measure and troubleshoot service performance based on users call experience, in real time, creates a more efficient operations and support environment. Driving IT operations to proactively maintain call quality, improve user confidence and set and maintain business relevant service level agreements significantly reduces operating costs for IP telephony and video conferencing.

Experience Manager, managing call quality for 1 million business VoIP users

Psytechnics' Experience Manager is a comprehensive solution for voice and video performance management and troubleshooting. Real-time, objective, call analysis measures users Quality of Experience (QoE) as well as network Quality of Service (QoS) for each and every call. Experience Managers' ability to detect and diagnose the factors that typically impact call quality including; acoustic noise, echo, delay, distortion and video blocking, blurring and freezing, enables rapid and efficient diagnosis, using the correct responder, resource or service provider.

Deployed worldwide in managed service provider, enterprise, mobile and next generation networks, enabling differentiated services, voice SLA monitoring and compliance and rapid, accurate diagnosis and troubleshooting, Psytechnics has the technology and the experience to make real-time IP communications more cost effective.

We would be delighted to explain how we can help you, please contact us.